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Version: On-Premise 2.1

Viewing the License Details

To see your license and related details, navigate to Configuration > License Details.

The license details screen provides the following information:

tip

Click inside the table that you are viewing and expand the right panel to see the full information.

  • Product Details:
    • The Resolve Actions Express Database location
    • The date of the license loading
    • The product key
    • Resolve Actions Express version
  • General License Details:
    • The expiration date
    • The license model 
    • The license type (paid/trial period)
    • The company to which the license is registered
    • The license's status
    • The support expiration date
    • The support level (none/gold/silver/bronze)
    • The number of workflows allowed by the license
    • The number of used workflows
    • The workflow package - the list of purchased workflow categories
    • Workflow execution numbers for various time periods
  • Core Components and Integrations:
    In this section, you will find each licensed integration module along with its expiration date, licensed instances and used instances.
note

The numbers representing workflow executions on the Analytics Dashboard might differ from the totals shown on the Configuration > License Details page under General License Details.

  • The numbers shown on the Analytics Dashboard include completed workflow executions initiated through a trigger, a schedule, or from the Self Service Portal. Manual executions are not included.
  • The numbers shown on the License Details include completed workflow executions initiated either manually or through a trigger, a schedule, or from the Self Service Portal.

Further divergence might occur because of how the calculation periods are timed. The two screens use different criteria for the day's start and end which can send the same execution into the previous or the following calculation period.